Privacy Policy
This privacy policy explains how information collected through the PetOtelim mobile application and website is processed.
Scope
This policy applies to personal data collected through the PetOtelim iOS application and website (petotelim.app).
Information Collected
The app may collect the following information:
- Name, surname and contact details (during business registration)
- Business name and capacity
- Pet owner names and phone numbers
- Stay, grooming and daycare records
- Invoice and accounting data
- App usage statistics
Use of Information
Collected information is used for the following purposes:
- Providing the pet hotel management service
- Syncing data across devices
- Customer and reservation management
- Invoice and accounting operations
- Improving app performance
Subscription and Payments
PetOtelim Premium subscriptions are processed through the App Store. Payment information is managed by Apple and is not stored by PetOtelim. You can manage or cancel your subscription through your App Store account settings.
Data Storage
App data is stored on secure servers using Supabase infrastructure. Data is transmitted and stored in encrypted form.
Third-Party Services
The app may use the following third-party services:
- Supabase (data storage and synchronization)
- Apple App Store (subscription and payment processing)
- Anthropic Claude API (AI assistant feature)
Data Security
Reasonable technical and organizational measures are taken to protect your data. However, absolute security of data transmission over the internet cannot be guaranteed.
User Rights
You have the right to request information about, correction of, or deletion of your personal data. Please contact us to submit a request.
Contact
For questions regarding this privacy policy: info@petotelim.app